Feel the Harmony of Development
We are a Creative Technology Company that delivers
groundbraking experience through
Web & Mobile App development.
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Feel the Harmony of Support
We believe in providing prompt service
as the delayed response is equivalent
to no response at all.
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Server Management & Support

Servers hold the vital data of your business and your clients. They manage the streams of information and files. Our Server Management Service helps you to take care of your servers with weekly audits and server monitoring with support assistance. We provide support 24 hours a day, 7 days a week, 365 days a year through Live Chat and Emails with a response time less than 30 minutes. Our highly skilled team will proactively check your server health and take preventive actions.

The Server Administration Plan is a proactive service which we provide for companies and individuals who want their servers to be running around the clock and always have peace of mind because whenever a downtime is detected, our engineers quickly take the necessary steps to bring it online.
If our efforts are not productive, we would contact the data center directly and request a reboot. All this is done before the company or the individual contacts us reporting the downtime.

  • 24/7/365 access to Level 3 engineers by email or live chat
  • State of the art infrastructure for complete reliability
  • Software hardening to protect the integrity of your server
  • Monitoring your servers health proactively

Under this plan we would take care of the following:

  • Linux Servers (Debian, CentOS, Ubuntu)
  • Installing software
  • Upgrading software and applying patches
  • Configuration changes
  • Control panel upgrades
  • Log files interpretation
  • Installing/updating firewalls
  • Installing secure (SSL) certificates
  • Restarting services
  • Rebooting by contacting the data center
  • Monthly server reports
  • DNS issues
  • Backup configuration
  • Kernel upgrades
  • PHP Installation/configuration/upgrade
  • Installation of other services
  • Hardening and tuning of servers
  • Security settings
  • Server migration

Trusted Support Service

24x7 Server Monitoring

Your server will be monitored 24×7 every 10 minutes interval and an email alert will be sent to you if it went down.

Server Migration

If you are migrating the whole server then we can help you in this. cPanel must be installed on both servers and you must provide root ssh access to both servers.

Server Optimization

Slow sites loose visitors. We will optimize your server to perform its best using all available resources.

Server Security and Hardening

Today server security is a must. We have a extensive list of security software that we will install and system tweaks that we will perfrom on your request on your server to make it secure.

Permanent Solution

Whenever you open a ticket regarding any problem we will find the underlying cause of the problem and then resolve it.

Server Hack Recovery

Our Server Support includes recovering data from crashed hard drive or hacked server. Our Server Management team will rebuild your system from the backups and secure it.

Why ACID IT ?

Legendary Support

Server support like you’ve never experienced before. There are no problems that our  support team cannot tackle.

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Fast and Efficient

We will optimize your servers in a timely manner, without sacrificing quality of service. Just the right amount of speed and efficiency.

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Quality Controls

Everything gets reviewed and tested several times. No errors are left behind. Your servers will be perfect after our support services.

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Looking for a professional support service?