Server Management & Support
Servers hold the vital data of your business and your clients. They manage the streams of information and files. Our Server Management Service helps you to take care of your servers with weekly audits and server monitoring with support assistance. We provide support 24 hours a day, 7 days a week, 365 days a year through Live Chat and Emails with a response time less than 30 minutes. Our highly skilled team will proactively check your server health and take preventive actions.
The Server Administration Plan is a proactive service which we provide for companies and individuals who want their servers to be running around the clock and always have peace of mind because whenever a downtime is detected, our engineers quickly take the necessary steps to bring it online.
If our efforts are not productive, we would contact the data center directly and request a reboot. All this is done before the company or the individual contacts us reporting the downtime.
- 24/7/365 access to Level 3 engineers by email or live chat
- State of the art infrastructure for complete reliability
- Software hardening to protect the integrity of your server
- Monitoring your servers health proactively
Under this plan we would take care of the following:
- Linux Servers (Debian, CentOS, Ubuntu)
- Installing software
- Upgrading software and applying patches
- Configuration changes
- Control panel upgrades
- Log files interpretation
- Installing/updating firewalls
- Installing secure (SSL) certificates
- Restarting services
- Rebooting by contacting the data center
- Monthly server reports
- DNS issues
- Backup configuration
- Kernel upgrades
- PHP Installation/configuration/upgrade
- Installation of other services
- Hardening and tuning of servers
- Security settings
- Server migration
Trusted Support Service
24x7 Server Monitoring
Your server will be monitored 24×7 every 10 minutes interval and an email alert will be sent to you if it went down.
If you are migrating the whole server then we can help you in this. cPanel must be installed on both servers and you must provide root ssh access to both servers.
Slow sites loose visitors. We will optimize your server to perform its best using all available resources.
Server Security and Hardening
Today server security is a must. We have a extensive list of security software that we will install and system tweaks that we will perfrom on your request on your server to make it secure.
Whenever you open a ticket regarding any problem we will find the underlying cause of the problem and then resolve it.
Server Hack Recovery
Our Server Support includes recovering data from crashed hard drive or hacked server. Our Server Management team will rebuild your system from the backups and secure it.